Terms of use
PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION
REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS
LIMITATIONS AND EXCLUSIONS, AND A CLAUSE THAT GOVERNS THE JURISDICTION AND VENUE
OF DISPUTES. PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED
BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE
FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY CAPACITY OR FORM.
By using the website you agree to the following terms automatically.
Gohock (hereby referred to as “Gohock”, “We”, “Us” or “Our”) is an online community platform on which members may list their used furniture and other goods for sale to other members or friends of the website community (defined below). By registering with us or otherwise using the Gohock website, you agree to comply with and be legally bound by these Terms of Service (“Terms”) and become a member of the Gohock online community, either as a buyer (defined below) or a seller (defined below). These terms govern access to and use of any services or collective content (defined below) on our website and constitute a binding legal agreement between yourself, your guests, companions and friends (whilst using the Gohock platform to source out goods to buy from fellow members), and Gohock.
The Gohock service is to provide an online platform in which members may buy and sell used furniture or other goods with other members of the community and have them possibly delivered. You fully understand and agree that Gohock is not a party to any agreements entered into between members of the platform, nor is Gohock a used item broker, agent or insurer. You agree that Gohock does not assume responsibility nor incur liability for the conduct of any Buyers, Sellers, Drivers or affiliates, third party businesses, companions, passengers, friends or associates of any member of the website in activities or agreements made through the website. You agree that all activity conducted by you on our website is at your own risk, and you understand that Gohock will not be held liable for any claim arising from the use of the Gohock platform. Gohock disclaims all liability claimed by any member or friend of the website.
Definitions
“Member” means a registered participant of the Gohock online community who has completed the registration process as either an individual or as a business
“Buyer” means any member of the Gohock community who is in the processing of purchasing or has purchased an item or service off the Gohock website.
“Seller” means any member of the Gohock community who owns an item on the website or someone who has created the listing on behalf of someone else on the website.
“Drivers” means any member of the Gohock community who uses the platform to deliver goods to customers on the site.
“Listing” refers to a item whether it may be furniture or an appliance or anything else listed on the site, made available for purchase by a buyer on the Gohock website.
Modification
Gohock reserves the right, at its sole discretion, to amend, change or modify the Services or these Terms, including the Service Fees, at any time without prior notice and without the consent of any members of the community. If terms are updated, we will provide a notification to all users informing them of any change. By continuing to access the service of Gohock following modification, you agree to be bound by the new modified Terms. If any member of the Gohock community does not accept the new terms, that member will need to cease accessing the service and delete their account with us. Continued use of the website indicates acceptance of the modified terms.
Account Registration
To make a purchase or create a listing on Gohock you must register to create an account (“Gohock Account”) and thereby become a member of the Gohock community. You may register via direct sign-up or through third party social networking sites (including but not limited to, Facebook). If linking your Gohock account with a social networking account, you represent that you are entitled to disclose your Third Party Account login information to Gohock and/or grant Gohock access to your Third Party Account without breach by you of any of the terms and conditions that govern your use of the said third party account and without obligating Gohock to pay any fees or making Gohock subject to any usage limitations imposed by such third party social network providers. By giving Gohock access to any third party accounts you accept that Gohock will access, make available and store any content that you have provided to or stored on your third party account so that it is available on and through your Gohock account and profile. Unless otherwise specified in the Gohock Terms and Conditions, all third party content will be considered Gohock member content for all purposes of these Terms. Depending on the third party accounts and their related privacy settings, personally identifiable information that you post to your third party accounts will be available on and through your Gohock account. If a third party account or associated service becomes unavailable or Gohock’s access to said account is terminated by the third party service provider, the third part content will no longer be available on and through our website.
Gohock makes no effort to review any third party content for any purpose, including but not limited to, for accuracy, legality or non-infringement and Gohock is not responsible for any third party content. We will create your Gohock account and profile page for your use of the Gohock service based on the provided personal information (whether provided by the user or through third party arrangements). You may not have more than one active Gohock account. You agree to provide accurate, current and complete information during the registration process and to update such information to ensure it is accurate, current and complete. Gohock reserves the right to suspend or terminate your Gohock account and your access to the Gohock service if it is found that you have more than one account or if it is found that information provided during registration or thereafter proves to be false or inaccurate or incomplete. You agree that you are responsible for safeguarding your password and that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Gohock account whether or not such activities have been authorised. You will immediately notify Gohock of any unauthorised activity on your Gohock account.
Minimum Age
To access the Gohock service and/or register an account with Gohock you must be 18 years or older. Gohock expressly prohibits any person under the age of 18 from becoming a member of our community. By registering with Gohock and/or accessing the services on our website, you warrant and represent that you are 18 years or older.
The Service
The Gohock platform facilitates the buying and selling of used furniture and other goods, also connecting the Drivers to deliver the said goods.
SERVICES ARE INTENDED TO BE USED TO REQUEST TO PURCHASE AND DELIVER LISTINGS. GOHOCK DOES NOT CONTROL THE CONTENT CONTAINED IN ANY LISTING AND THE CONDITION, LEGALITY OR SUITABILITY OF ANY OF THE LISTINGS ON THE WEBSITE. GOHOCK IS NOT RESPONSIBILTE FOR AND DISCLAIMS ANY AND ALL LIABILITY RELATED TO ANY AND ALL LISTINGS ON THE WEBSITE. ANY PURCHASES WILL BE MADE AT THE BUYERS OWN RISK. ANY LISTING WILL BE POSTED AT THE OWNER’S RISK AND THE OWNER MAINTAINS RESPONSIBILITY OF ENSURING THAT THE ITEM COMPLIES WITH ANY AND ALL RELEVEVANT LOCAL, STATE OR FEDERAL LAWS.
Listings
As a member of the Gohock community, you have the ability to create a listing for an item you own or have access to in order to sell.
You acknowledge that this information will be made public for viewing by members of the Gohock community as well as visitors of the website who are not members. Members of the website will be able to purchase your listing.
You agree that you are responsible for all the content of each listing on the Gohock website.
Gohock as the Payment Agent for Owners
Each Seller hereby appoints Gohock as the Owner’s limited agent soley for the purpose of collecting payments made by buyers on behalf of the Owner. Each Owner agrees that payment of the fees made by a buyer to Gohock shall be considered the same as payment made directly to the Owner and the Owner will sell the item with the buyer in the manner agreed with the buyer on the Gohock website. Each owner agrees that Gohock may, in accordance with the cancellation policy selected by the Owner and reflected in the Listing, (i) permit the Buyer to cancel the booking or purchase and (ii) refund the Buyer the portion of the fees specified in the applicable cancellation policy. In accepting appointment as the limited authorized agent of the Owner, Gohock assumes no liability for any acts or omissions of the Owner or the Drivers.
Payment Processing Errors
We will take necessary steps to rectify any payment processing errors that we become aware of. These steps may include crediting or debiting (as appropriate) the same payment method used for the original payout to or payment by you, so that you end up receiving or paying the correct amount. If you become aware of any errors in payment processing, you may seek assistance via the contact us page.
Credit
Gohock credit may only be redeemed for purchases via the Gohock website after they are accrued and may be redeemed upon checkout. The type of services and products that you may obtain from the Gohock website by redeeming Gohock credit can change at any time.
Without limiting any other terms of these Terms and subject to applicable law, all Gohock credit if your Gohock account is terminated or suspended for any reason, in Gohock's sole discretion, or if Gohock discontinues providing the website or referral program.
The Drivers
A Drivers will be connected with the purchase to pickup and deliver the item from and to the listed addresses. Gohock is not responsible for any damages or incidents that occur during the delivery or pickup process. It is upon the buyer’s and seller’s responsibility for any incidents and damages that may occur during this process.
Cancellations and Refunds
Cancellations and refunds will be determined on a case by case basis. It is up to Gohock’s sole discretion to distribute a refund where set fit.
User Conduct
You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the Gohock website and participation in the Gohock community. You agree that you will not:
· violate any local, state, provincial, national, maritime or other law or regulation, or any order of a court, including, without limitation, zoning restrictions, admiralty law and tax regulations;
· infringe the rights of any person or entity, including without limitation, their intellectual property, privacy, publicity or contractual rights;
· use any software (including automatic), devices, scripts, robots, other means or processes to access, “scrape," “crawl" or “spider" any web pages or other services contained in the Gohock community;
· use the Gohock website for any commercial or other purposes that are not expressly permitted by these terms;
· copy, store or otherwise access any information contained on the website for purposes not expressly permitted by these Terms;
· interfere with or damage our website, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;
· use our website or information to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information or credit, debit, calling card or account numbers;
· use our Services in connection with the distribution of unsolicited commercial email ("spam") or advertisements unrelated to lodging in a private residence;
· "stalk" or harass any other user of our Services or collect or store any personally identifiable information about any other user other than for purposes of transacting as a Gohock Buyer, seller or Drivers;
· offer, as an Owner, any items that you do not yourself own or have permission to access
· offer, as an Owner, any items that may not be shared pursuant to the terms and conditions of an agreement with a third party;
· register for more than one Gohock account or register for a Gohock account on behalf of an individual other than yourself;
· contact an Owner for any purpose other than asking a question related to a booking or purchase;
· contact a buyer for any purpose other than asking a question related to a booking or such buyers's use of the website;
· when acting as a buyer or otherwise, recruit or otherwise solicit any Owner or other member to join third party services or websites that are competitive to Gohock;
· impersonate any person or entity, or falsify yourself or your affiliation with any person or entity;
· use automated scripts to collect information or otherwise interact with the website;
· use the Services to find an Owner or buyer or Drivers and then complete a booking or purchase of an item transaction independent of the services in order to circumvent the obligation to pay any fees related to Gohock's provision of the community platform;
· as an Owner, submit any Listing with a false or misleading price information, or submit any Listing with a price that you do not intend to honour;
· post, upload, publish, submit or transmit any content that, in Gohock's sole judgment: (i) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil or criminal liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination on any level; (vi) is violent, threatening or promotes violence; or (vii) promotes illegal or harmful activities or substances;
· systematically retrieve data or other content from our website to create or compile a collection, compilation, database, directory or the like;
· use, display, mirror or frame the website, or any individual element within the website, Gohock's name, any Gohock trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Gohock's express written consent;
· access, tamper with, or use non-public areas of the website, Gohock's computer systems, or the technical delivery systems of Gohock's providers;
· attempt to probe, scan, or test the vulnerability of any Gohock system or network or breach any security or authentication limitations;
· avoid, bypass, remove, impair or otherwise circumvent any technological measure implemented by Gohock or any of Gohock's providers or any other third party (including another user) to protect the collective content of the website;
· attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the website content; or
· advocate, encourage, or assist any third party in doing any of the aforementioned.
Privacy
See Gohock's Privacy Policy for information and notices concerning Gohock's collection and use of your personal information.
Links to Third Parties
The Gohock website may contain links to third-party websites or resources associated with the service provided by Gohock. You agree that Gohock is not responsible or liable for the availability or accuracy of these third party products or services; or the products or services on or available from such third party websites or resources.
Account Cancellation and Termination
Gohock may, in its discretion and without liability to you, with or without cause, without prior notice and at any time terminate these Terms and Conditions or your access to the Gohock community and website and deactivate or cancel your Gohock account. Upon termination we will promptly pay any amounts owed as reasonably determined by Gohock, which we are obligated to pay by law.
Member Misconduct
If you interact with another member of the website who may reasonably be considered to have acted inappropriately, including but not limited to, anyone who engages in offensive, violent or sexually inappropriate behaviour, you suspect of stealing from you, or engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to Gohock by contacting us with your police station and report number; provided that your report will not obligate us to take any action beyond that required by law (if any) or cause us to incur any liability to you.
Content
The Gohock website and emails contain content from us, buyers, sellers and Drivers. Gohock is protected by copyright laws. Content displayed on or via the website or other services is protected as a collective work, pursuant to copyright laws and international conventions.
Limitation of Liability
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE GOHOCK SERVICE, WEBSITE AND COLLECTIVE CONTENT, YOUR LISTING OR BOOKING OR PURCHASE OF AND USE OF ANY ITEMS VIA THE WEBSITE, AND ANY CONTACT YOU HAVE WITH OTHER MEMBERS OF THE GOHOCK WEBSITE WHETHER IN PERSON OR ONLINE REMAINS WITH YOU. NEITHER GOHOCK NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE GOHOCK WEBSITE CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY, DEATH OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, FROM THE USE OF OR INABILITY TO USE THE GOHOCK CONTENT, FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER MEMBERS OF THE GOHOCK COMMUNITY AND WEBSITE OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE WEBSITE, OR FROM YOUR LISTING, BOOKING, OR USE OF ANY ITEM VIA THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE PRINCIPLE, AND WHETHER OR NOT GOHOCK HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
EXCEPT FOR OUR OBLIGATIONS TO PAY AMOUNTS TO APPLICABLE OWNERS PURSUANT TO THESE TERMS, IN NO EVENT WILL GOHOCK'S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND YOUR USE OF THE WEBSITE INCLUDING, FROM YOUR LISTING, BOOKING OR PURCHASE USE OF ANY ITEM VIA THE WEBSITE, OR FROM THE USE OF OR INABILITY TO USE THE SERVICES, OR COLLECTIVE CONTENT AND IN CONNECTION WITH ANY ITEM OR INTERACTIONS WITH ANY OTHER MEMBERS, EXCEED THE AMOUNTS YOU HAVE PAID FOR THE RELEVANT BOOKING OR PURCHASE VIA THE WEBSITE, AS A GUEST IN THE TWELVE (12) MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR IF YOU ARE AN OWNER, THE AMOUNTS PAID BY GOHOCK TO YOU IN THE TWELVE (12) MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), IF NO SUCH PAYMENTS HAVE BEEN MADE, AS APPLICABLE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN GOHOCK AND YOURSELF.
Indemnification
You agree to release, defend, indemnify, and hold Gohock and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the website or your violation of these Terms; your content posted to the website; your interaction with any member of the Gohock community, booking or purchase use of any item, creation of a Listing or the use, condition or purchase of an item by you, including, but not limited to any injuries, losses, or damages (compensatory, consequential, incidental, direct or otherwise) of any kind arising in connection with or as a result of a rental, booking or purchase use of any item in any Listing on the website.
General
The failure of Gohock to enforce any right or provision of these Terms and Conditions will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative of Gohock. Except as expressly set forth in these Terms and Conditions, the exercise by either party of any of its remedies under these Terms and Conditions will be without prejudice to its other remedies under these Terms and Conditions or otherwise. If for any reason an arbitrator or a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and all other remaining provisions of these Terms and Conditions will remain in full force and effect.
By using the website you agree to the following terms automatically.
Discount and Promotional Codes
These terms and conditions apply to those promotions where you must redeem a promotional code as part of the offer.
· The promotional code is valid for a limited time only. Gohock reserves the right to modify or cancel it at any time.
· Each promotional code can be used only once, unless otherwise specified.
· Each promotional code applies only to qualifying items.
· The promotional code is not transferable, may not be resold or redeemed for cash.
· If you return items purchased using a promotional code, we will subtract the value of the promotional code from your return credit.
· Only one promotional code can be used each time and therefore cannot be combined with other offers using promotional code.
· Limit one promotional code per customer.
· Gohock reserves the right to void the transactions where prohibited.
If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotional code discount will not apply.
Gohock reserves the right to update these discount and promotional terms and conditions without prior notice.
Text Messaging
By creating an Account, you agree that as part of the usual business operation of your usage of the Services, the Services may send you informational text (SMS) messages. You understand that opting out of text (SMS) communications may have an impact on your ability to utilise the Services.
User Provided Content
Gohock may, in its sole discretion, permit you to submit, upload, publish, or otherwise make available to Gohock through the Services textual, audio, and/or visual content and information, including commentary and feedback about the Services, initiation of support requests, and submission of competition and promotion entries ("User Content").
You retain ownership of any User Content you provide. However, by providing Gohock with User Content, you grant Gohock a royalty-free, worldwide, perpetual, irrevocable, transferrable licence, with the right to sublicense, right to repost onto other marketplaces to generate higher visibility, right to speak to potential buyers of your listing in any manner from your user content outside of the Gohock platform, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise utilise in any manner relating to user content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and Gohock's business and on third-party platforms).
You represent and warrant that: (i) You are the sole and exclusive owner of all User Content or that you have all rights, licences, consents, and releases necessary to grant Gohock the licence to the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, publishing, or otherwise making available of such User Content, nor Gohock's use of the User Content as permitted herein will infringe, misappropriate, or violate a third party's intellectual property rights.
You agree not to submit User Content that is defamatory, libellous, hateful, violent, obscene, pornographic, illegal, or otherwise harmful, as decided by Gohock in its sole discretion, regardless of whether such material is protected by law. Gohock may, but is not bound to, review, monitor, or remove User Content at any time and for any reason, without notice to you, at Gohock's sole discretion.
Privacy Policy
GoHock, ("we" or "us") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from members of the GoHock community, including members of the GoHock website and any other products or services made available by GoHock. This Privacy Policy applies only to information that you provide to us through the Services and GoHock will update this policy, as required by changes in our information practices, from time to time. If GoHock makes any material or fundamental changes to this policy, we will notify you via email (as provided by your registered GoHock account) or by means of a notice on the website prior to the change coming into effect. We would advise you to regularly review this page for the latest information on our privacy practices. Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
The terms "using" and "processing" information hereafter include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to storing, collecting, evaluating, deleting, using, combining, modifying, disclosing and transferring information within our organisation or among our affiliates within Australia or internationally.
Information Collection and Use
GoHock’s primary goals in collecting information from members of the website are to provide and improve the website, features and content, to administer member’s use of the website and to enable users to easily navigate the website.
Personally Identifiable Information
When you register with us through the GoHock website and become a member, when you choose to post a Listing or to purchase an item, or when you wish to contact another member, we request personally identifiable information from you. This refers to information about you that can be used to contact or identify you (“Identity Information”), including, but is not limited to, your name, phone number, driver’s license, email address, and home postal address, but does not include your credit card number or billing information. GoHock may also ask for your credit card number and other billing information ("Billing Information") (Identity Information and Billing Information are collectively known as "Personal Information"). GoHock uses your Personal Information to provide the website and administer your inquiries.
We collect Personal Information in connection with your registration to make your account when joining the service. You can register to join via the registration link on the website.
You may also register to join by logging into online accounts you may have with third party service providers like Facebook or Google Plus. As part of the functionality of the website, you may link your GoHock account with Third Party Accounts, by either providing your Third Party Account login information to GoHock through the website; or allowing GoHock to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. You acknowledge and agree that you are entitled to disclose your Third Party Account login information to GoHock and grant GoHock access to your Third Party Account, without breach by you of any of the terms and conditions that govern your use of the relevant Third Party Account and without obligating GoHock to pay any fees or making GoHock subject to any usage limitations imposed by the applicable TPA. If you register by logging into a Third Party Account via our website, GoHock will obtain the Personal Information you have provided to the applicable TPA including your full name, email address, profile picture, names of TPA friends, names of TPA groups to which you belong, other information you make publicly available via the relevant TPA and/or other information you authorise GoHock to access by authorising the TPA to provide such information, from your Third Party Accounts and use that information to create your GoHock account, profile page and GoHock community membership. Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, you understand that by granting us access to said TPA, we will access, make available and store the information in your Third Party Accounts so that it is available on and through your GoHock account on the website. If there is information about your connections or individuals with whom you are associated in the relevant Third Party Account, the information we obtain about these connections or individuals with whom you are associated, may also depend on the privacy settings said connections or individuals have with the relevant Third Party.
GoHock will also collect the other information that you provide as part of registration and the administration and personalization of your GoHock Account profile (Non-identifying Information). We use your Personal Information mainly to provide the Service, complete your transactions, and administer your inquiries.
Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (zip code paired with your street address) in a way that enables identification. However the same information is considered Non-Identifying Information when taken alone or combined only with other non-identifying information (demographic information). GoHock may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other GoHock members to attempt to provide the GoHock community with better service, to improve the quality and value of the website and to analyse and understand how our website is used. GoHock may also use the combined information without aggregating it to serve you specifically, for example to deliver a product to you according to your preferences or restrictions.
GoHock also uses your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you as a member of the GoHock community. If you decide at any time that you no longer wish to receive such communications from us, please contact GoHock for cancellation of your subscription to these services. We may also share the combined information without aggregating it to partners we feel may have material benefit to you or your use of the Site. Please note that we may also use your Personal Information to contact you with information related to your use of the website; you may not unsubscribe from these notifications.
Use
GoHock’s primary purpose in collecting this information is to provide you with a safe, smooth, efficient, and customized experience. We also use the information we receive about you in connection with the website, other users, members, and advertisers that purchase ads on this site. For example, we may use the information we receive from you to provide requested customer support; resolve disputes, collect fees, or troubleshoot problems; prevent potentially prohibited or illegal activities, and enforce the Terms and Conditions; customize, measure, and improve our services and the GoHock website’s content and layout; inform you of targeted marketing, service updates, and promotional offers based on your communication preferences; and compare information for accuracy, verification with Third Parties.
Log Data
When you visit the website as a member of the GoHock community or as a non-registered user just browsing, our servers automatically record information that your browser sends whenever you visit a website, referred to as Log Data. This may include information such as your computer's IP address, browser type or the webpage you were visiting before you came to the GoHock website, pages of our website that you visit or use, the time spent on those pages, information you search for on our website, access times and dates, and other statistics. We use this information to monitor and analyse use of the website and for the technical administration of the website, to increase the functionality and user-friendliness of the website, and to better tailor our website to the needs of our members and visitors. We also use this information to verify that users of the website meet the criteria required to process their requests. We do not treat Log Data as Personal Information or use it in association with other Personal Information, although we may aggregate, analyse and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.
Cookies
Like many websites, we use cookies to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. GoHock uses cookies for two purposes, to utilise persistent cookies to save your login information for future logins to the website, and to utilise session ID cookies to enable certain features of the website, to better understand how you interact with the website and to monitor aggregate usage by GoHock members and web traffic to and from the website. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the website and upon closing the browser. Third party advertisers on the website may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions or functionality of the website.
Account Protection
It is your responsibility to use unique numbers, letters, and special characters and do not disclose your password to anyone, as it is the key to your GoHock membership. You are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. If your password has been compromised for any reason, you should immediately change your password.
Accessing, Reviewing and Changing your Personal Information
You can see, review and change most of your personal information or delete your account by logging onto the GoHock website and clicking the ‘Edit Profile’ link on the dashboard. GoHock will not manually modify your personal information. You must promptly update your personal information if it changes or becomes inaccurate for any reason. Upon your request, we will close your account and remove your personal information as soon as reasonably possible, based on your account activity and in accordance with the Terms and Conditions. We do retain personal information from closed accounts in order to comply with law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce the Terms, and take other actions otherwise permitted by law.
Security
We want you to feel confident about engaging with the GoHock platform and we are committed to protecting the information we collect. No website or online service can guarantee security, including ours, we have implemented appropriate administrative, technical, and physical security procedures to help protect personal information provided to GoHock. GoHock uses web tools to protect our member’s personal information against unauthorized access, modification and/or disclosure.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, including, referral businesses, operators, or other GoHock users you interact with on the GoHock website or otherwise online, different rules may apply to their use your provided information. GoHock does not control these Third Party privacy policies, and you are subject to the relevant policies of those third parties. GoHock encourages each member to ask relevant questions before disclosing personal information to Third Parties.
Children
The GoHock website is not directed to individuals under the age of 18. GoHock does not knowingly collect personally identifiable information from individuals under the age of 15. If a parent/guardian becomes aware that their child has provided us with Personal Information without consent, he or she should contact our support team via the website. If GoHock becomes aware that an individual under 15 has provided us with Personal Information, please notify us via the website so that GoHock may promptly delete such information.
Access to GoHock accounts
GoHock reserves the right to access your account at any time, to amend bookings, purchases, listings, or profile information at its sole discretion.
Contact Us
If you have any queries or reservations regarding this Privacy Policy, please contact us via the relevant support link on our website.